Thank you for your trust to choose our website http://www.gameim.com/?uid=50769 to buy game golds. I summarized the shopping experiences of customers and our customer services and made the following tips for customers to buy our website:
1. If you are urgent to buy game golds, you should ask our customer service whether we have golds in stock or not. If we have no stock, you can choose to buy next time and requires our customer service to remind you when we have it. If you are not hurry, you can make an order first and pay it. We will deliver the golds to you immediately when we have that in stock. Some customers made the order directly without asking us, and it may make them think that we are scammers. So, remember to ask the gold stock from customer service firstly.
2. Some customers find it difficult to contact customer service. In the right column of our website, you can see “live chat” and “contact us”.
Click it and fill in the information it requires and then our customer service will help you solve any questions you have.
This is the contact method. Sometimes, our customer services are quite busy in peak time. If nobody answers you in live chat, you can turn for help by the above methods. Anyone of them is available.
1. The prices of game golds in our website are exactly counted by our staffs to ensure the best profit to customers. The latest discount activities will be put in our specific facebook public page. If you are interested to know the latest information of our website, welcome to send me a letter or contact me by msn: dorayang@gameest.com. I am very willing to send newsletters to every customer.
2. Payment method: Many customers are confused about which payment method to choose if they only have gift card of Visa or American Express. It is a good way to apply Western Union or Paypal. If you cannot apply them successfully, you can choose paypal or credit card, fill the information of your card in the paypal or credit card page. Sometimes, it works because we have customers who have these problems. If you still find it difficult, you can turn to customer service for help.
3. As to the uncompleted order, if you paid the order and didn’t receive your golds for long time, you can contact us immediately and we will seek the gold for you as soon as possible. Because we have so many orders everyday and we may make little mistakes in delivering goods. If you are willing to remind us, that will be quite helpful to us and yourself. Don’t worry if our customer service tells you that we are out of stock, because we will collect gold quickly from our regular suppliers. If it is really hard to complete your order, we could refund you or give you some bonus if we delay the time.
All staffs of our company dedicate to provide better service to respectful customers. We also hope to get trust and understanding from yours. If you have any problems, please feel free to contact us and we can solve your problem in happy atmosphere. Complain cannot solve any problem, right? Thank you so much for all your understanding and support.
P.m. The recent discount activity: Customers could always get 5% off discount when buy on our website through my specific link: http://www.gameim.com/?uid=50769.
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